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Careers at Nuacem AI

Build the Agentic AI that enterprises run on

Join a team of engineers, researchers, and customer experts shipping autonomous AI agents to banks, insurers, and global brands - serving millions of customers every day.

Now hiring
Across multiple teams
Nuacem AI team collaborating
Agentic AI
Built in production
Why Nuacem

Work that ships, at enterprise scale

Your work goes live with some of the most demanding enterprises in banking, mobility, healthcare, and retail.

Frontier AI in production

Build multi-agent systems, voice AI, and NLU that real customers use every day.

Global reach

Ship to enterprises across five countries, in more than 56 languages.

Real ownership

Small teams, clear scope, and the room to take an idea from design to deployment.

Experienced people

Learn alongside AI and enterprise CX veterans with a decade of shipped work.

Life at Nuacem

How we work together

We are an enterprise-first AI company. That shapes how we build: carefully, measurably, and close to the customer.

  • 01

    Outcomes over features

    We measure success by what our customers resolve, not what we ship.

  • 02

    Trust by design

    Security, privacy, and governance are part of every decision.

  • 03

    Curiosity and craft

    We question assumptions and hold a high bar for quality.

  • 04

    One team

    Engineering, research, and customer teams work side by side.

Nuacem AI team
Nuacem AI office space
Nuacem AI team
Benefits

Support for you, inside and outside work

Health insurance

Medical cover for you and your family.

Learning budget

Courses, certifications, and conferences.

Hybrid working

Flexible hours and a hybrid schedule.

Paid time off

Generous leave to rest and recharge.

Career growth

Regular reviews and clear growth paths.

Modern tools

The hardware and software you need to do your best work.

Hiring Process

What to expect after you apply

A short, transparent process. You'll know where you stand at every step.

1
Week 1

Application review

The hiring team reviews your CV and gets back to you.

2
30 min

Intro call

A conversation about your experience and the role.

3
1 - 2 rounds

Team interviews

Practical, role-relevant discussions with your future team.

4
Final

Offer

We share an offer and help you plan your start.

Ready to build with us?

Explore open roles or send us your CV. We'd like to hear what you want to work on.

Backend Developer

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

POSITION: SOFTWARE ENGINEER (Node Js)

Candidate is expected to be hands on in web services and server side experience.

You will be analyzing business requirements, interact with different business teams and will be a part of the solution design process. You will be working on Node.js and NOSQL etc. Will be a part of the core development team and will be responsible for developing server APIs/components. You will be a part of scaling applications and database infrastructure processes.

Experience Range

  • 2-4 Years

Responsibilities and Duties

  • Will work in high traffic / real-time Enterprise apps
  • Will be a part of Agile Methodologies, Design Patterns, and Software Revision Control Systems
  • Will gain experience in scaling applications and database infrastructure
  • Will work in a very innovative and creative environment

Must have Skills

  • Skillset should have few of the following Node.js, jQuery, Backbone, Underscore, Redis / CouchDB / MongoDB, Web Sockets
  • Knowledge on Linux / Unix flavours
  • Candidate must have hands on experience in server side programming independent of technology
  • Strong knowledge of code documentation and handover

Other skills

  • Experience with git version control system
  • Experience on open source contribution

Job Type

Full time

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Frontend Developer

About Nuacem

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

In this role, you will be leading front-end technical design, development, and implementation of Nuacem AI’s conversational AI platform. You will coordinate with backend and front-end developers. In this role, you will also analyze the requirements and provide impact assessments for new features or bug fixes. You will perform low-level design and estimation and build and integrate complex software according to functional and technical design specifications.

Experience Range

  • 3-6 Years

Responsibilities and Duties

  • Builds software applications – Follows coding standards, builds appropriate deployment scripts.
  • Communicates continually with the project teams – Explains progress on the development effort
  • Assists in defining software architectures – Collaborates with leads and other team members to explore existing systems, determines areas of complexity, potential risks to successful implementation, and learns the application’s capabilities.

Required Experience and Qualifications

  • Strong expertise in using HTML5, Javascript, CSS/ Scss, AngularJs and Angular frameworks, ReactJs.
  • Strong expertise in defining / using custom HTML attributes, custom HTML directives
  • Strong expertise in JQuery Event API – Trigger Event, Create custom event, trigger event handlers.
  • Capable of providing one-line/ efficient solution for solving the tasks involving expensive DOM querying / DOM manipulation, by using CSS and JS.
  • JavaScript Object manipulation
  • Event Bubbling, Event propagation, Event delegation, Event cancellation concepts.
  • Strong analytical and problem-solving skills.
  • Expertise in single-page applications.
  • Design patterns.
  • Expertise in creating styles and efficient event binding techniques in Single page applications.
  • Understanding of HTTP Request payload, HTTP query strings, HTTP query parameter names, HTTP Response Headers.
  • Strong skills in using various CSS selectors, CSS pseudo classes.
  • Expertise in Bootstrap 3 CSS framework.

Job Type

Full time

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Product Manager

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

Naucem AI’s solution is used by large enterprises to launch smart chatbots for their end-customers. You will be responsible for the end-customer experience of bots launched by our enterprise customers. You will work with the Solution Engineering team to build bots and a team of Data Analysts to benchmark the accuracy of the bot. In addition, you will interface with the Solution Architecting team and the Customer Success team to communicate success metrics and KPIs to the customer.

Responsibilities and Duties

  • Define and drive Nuacem  product strategy based on the conversational AI landscape, competitive analysis, and customer needs.
  • Own the end-customer experience of chatbots built using Nuacem AI’s platform.
  • Work with Engineering to plan, execute and drive the roadmap for our platform.
  • Identify quarterly product objectives and key initiatives.
  • Ensure that bots launched for our enterprise customers meet Naucem AI’s quality and accuracy standards.
  • Work with the Solutions Architect team to spec out acceptance criteria for pilots and proof of concepts.
  • Interface with the Customer Success team to communicate bot metrics to the customer.
  • Work closely with both new and existing customers to understand their needs and translate them into product requirements.
  • Communicate issues and progress of Nuacem AI’s customer bots cross-functionally within the company.
  • Constantly evangelize the conversational AI vision, roadmap plans and product decisions to customers, partners and stakeholders are aligned and have context.

Required Experience and Qualifications

  • 2+ years experience in end to end product management with excellent product sense.
  • Experience with Contact Center products, Voice products.
  • Good problem solving and organization skills.
  • Excellent oral and written communication skills.
  • Driven, proactive and able to get things done.
  • B.Tech, MBA (preferred).

Job Type

Full time

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