Presales Technical Consultant

About Nuacem AI

At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.

Job Summary

Understand the Nuacem AI’s Cognitive Customer Engagement Cloud Platform, its offerings / capabilities, and the Problems that these offerings can solve for Enterprises in each Industry and each function.

Experience Range

• 4-8 Years

Responsibilities and Duties

• Attend meetings with Sales team members during which you will be required to understand customer pain points, customer requirements, business goals and suggest the most appropriate solution for the customer.
• Assist sales process in the demonstration of conversational AI, natural language technologies developed with the Nuacem AI’s Platform.
• Demonstrate Botjet and other Platforms and methodologies from technical/innovation teams through to C-Level prospects/customers.
• Engage with On-going development of new applications/concepts to demonstrate power/flexibility of the Nuacem AI Platform.
• Prepare collateral content/presentations for techno-functional requirements and present to prospective customers.
• Understand the various backend & frontend systems that can be integrated with Nuacem AI’s Cognitive Customer Engagement Cloud Platform.
• Work with the Sales team to help them understand the features of the Product and to help them achieve the annual revenue targets.
• Assist and drive PoC/Beta projects helping global sales teams win the leads.
• Maintain and expand client relationships.
• Manage all technical and functional requests from the Sales team.

Required Skills

• Has the ability to solve complex business problems and concepts and make disciplined decisions based on the available information.
• Exposure to toolsets (Jira, Confluence, or similar tools) across requirement’s documentation, conversation design and Quality assurance.
• Has previously worked in SaaS Based high performance enterprise products and teams.
• Strong communication skills to collaborate effectively with cross-geographical teams.
• Ability to multitask and meet tight deadlines.
• Has Deep domain knowledge of any one of these domains – Banking, Financial services, Insurance, Retail, Telco, Utilities, Retail, Manufacturing, Education.
• Has worked in customer locations or covered regions preferably in geographies like India, LATAM, Southeast Asia, Europe, South America, North America, Middle East/Africa.
• Has knowledge about Enterprise Architecture and Frameworks.
• Has been part of the India startup environment.
• Has high levels of Diligence/Ownership.
• Has worked on Enterprise Chatbot/Conversational AI development in the past.