Whitebox NLU

Advanced Plug and Play NLU Engine That Can Be Easily Integrated Into Any System

Enhance your customer conversations to new heights using our cutting-edge Natural Language Understanding Engine, which outperforms all competitors in terms of accuracy and performance
Whitebox NLU head img

Reconstruct Complex Text Documents Into Valuable Insights and Actionable Results

Nuacem AI’s advanced WhiteboxNLU engine can extract insights from unstructured data like text, audio, or video. The platform uses deep learning algorithms to understand the intent and context of natural language inputs, which can be tailored to specific domains or industries.

wbnlu main

How WhiteboxNLU Benefits Enterprises

Truly 'human-like' responses that are accurate and refined using NLU

The system employs deep learning techniques to gather insights from all prior 'human-customer' interactions, enabling it to generate highly accurate and human-like responses to any future customer query. Our platform combines the strengths of both humans and AI, resulting in a perfect symbiosis that drives customer satisfaction to new heights.

banking nuacem 3
1

No Code configurable NLU platform

Users can leverage its powerful NLU capabilities without having to write a single line of code, making it accessible to anyone, regardless of their technical expertise. The platform comes with pre-built models for common use cases, but users can also customize them to suit their specific needs by using a simple and intuitive visual interface.

System-level granular and powerful control settings

WhiteboxNLU empowers developers and collaborators with complete control over the behavior, design, training, testing, and deployment of conversational automation for any channel and environment, allowing them to tailor the conversation to suit their audience's needs.

2 1
3

Unleash the power of tailor-made NLU models for industry specific

With Nuacem AI's advanced NLU models, we offer industry-specific solutions to meet your unique speech and text requirements. Our expert team is equipped to train, fine-tune, deploy, and integrate tailor-made models in over 108 languages, ensuring that you receive the most accurate and effective results.

Whitebox img2

Uncovering Customer Journey Insights with Advanced NLP Algorithms

Our NLP technology helps businesses better understand customer behavior and preferences, and use this information to make better decisions. By analysing user interactions with various touchpoints along the journey, NLP algorithms uncover patterns and insights. Leveraging intent-recognizing AI, businesses can help customers reach their destination in just a few clicks, providing all the necessary information and solutions right in the chat box.

Explore WhiteboxNLU Capabilities

Intent Analysis

Intent Recognition

With Nuacem AI NLU Engine, platform identify the intent or purpose behind a user's text or speech input to provide personalized and efficient communication. NLU uses techniques such as text classification, entity recognition, and sentiment analysis to analyze the user's input and extract meaningful information. By understanding the user's intention, the Conversational AI system can provide relevant and accurate responses to the user's queries, increasing the effectiveness of the interaction.

Entity Extraction

Our NLU-powered virtual assistants use entity extraction to identify and extract key information from user queries, such as names, dates, locations, and more. By using machine learning algorithms and pattern recognition techniques, NLU can accurately extract and classify entities from unstructured text, allowing virtual assistants to better understand and respond to user requests.

Sentimental Analysis

With the advent of Nuacem AI's advanced NLU engine, sentiment analysis has become more accurate and efficient than ever before. Our engines use deep learning algorithms to identify and analyze sentiment in text data, providing businesses with valuable insights into how their customers feel about their products, services, and brand.

Multilingual Power

Nuacem AI's advanced NLU engine is designed to support multilingual capabilities. It incorporates several techniques to understand text in multiple languages, including language detection, cross-language data training, multilingual word embeddings, translation, and multilingual knowledge graphs. With WhiteboxNLU's multilingual capabilities, users can communicate with the engine in their preferred language and receive accurate and relevant responses, regardless of the language used.

multi lingual

Explore WhiteboxNLU Capabilities

Our NLP technology helps businesses better understand customer behavior and preferences, and use this information to make better decisions. By analysing user interactions with various touchpoints along the journey.

text analysis

Text Analysis

sematic analysis

Semantic Analysis

Speech Synthesis

Abusive Analysis

sentiment

Emotion Analysis

intent analysis

Intent Analysis

6

Text Classification

keyword analysis

Keyword Extractor

multilingual

Language Detection

Discover Our CX Technology Products

Botjet

Powerful Conversational Automation platform to build AI-powered Chatbots across digital channels.

Engagejet

Augmented Human Intelligence platform for better customer-agent communication.

Observejet 5

Real-Time Conversations Monitoring and Moderation platform for Enterprise Contact Centers.

Observejet 5

Real-Time Conversations Monitoring and Moderation platform for Enterprise Contact Centers.

Jabberjet

Secure Cross-platform Instant Enterprise messaging platform for private peer-to-peer or group conversations.

Jabberjet

Secure Cross-platform Instant Enterprise messaging platform for private peer-to-peer or group conversations.

Convojet

Conversational Hybrid IVR platform powered by enterprise-grade AI Voice Engine.

Covnia

Enterprise-grade Video API and Voice Gateway infrastructure for P2P Customer Support