Blogs

Virtual Assistant

Things to Consider When Selecting Your Virtual Assistant

A virtual assistant takes care of tasks that are important in many areas of business. That could be both technical and also non technical aspects. Many organizations have been recruiting virtual assistants for many years. However, with an advancements of technology particularly in field of artificial intelligence, artificial intelligence personal assistants have been effective and […]

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Chatbots vs Intelligent Cognitive Virtual Assistants

Comparing Chatbots and Intelligent Cognitive Virtual Assistants

In this age of digital transformation where businesses are moving to digitize and automate many operations, chatbots and various cognitive virtual assistants are being highly adopted. Not only in customer service, but they are quite useful in internal operations as well. However, actual difference between them is poorly understood. Highlights: Use Case Technical Sophistication Intent Understanding Benefits

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NLP & NLU

Importance of NLP & NLU Across All Customer Service Channels

Natural Language Processing(NLP) and Natural Language Understanding(NLU), along with other technologies like big data analytics form the core part for providing great Conversational experiences. Highlights: Understanding different Customer Service Channels NLU and NLP Explained How NLP and NLU help to improve your customer service channels Though these technologies have been there for many years, it is

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Multilingual Voice Assistants

Multilingual Voice Assistants: The Future of Conversational Customer Engagement

As the internet is a global phenomenon and your current and potential customers are spread virtually the entire globe, localization is an important factor to consider. If you localize your website in a better way, you have more chances for reaching out to a wide range of people in a way they prefer and appreciate.

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conversational ai for future

Unveiling the Future of Conversational AI: Why It’s Set to Dominate Tomorrow’s Conversations

Today we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm. Throughout the day numerous times, we check our mobile phone without any particular reason. Now Technology has become an essential commodity for all of us. This technology when introduced in the business as

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cognitive-conversations

Cognitive Conversations: Driving Cutting-Edge AI Innovations

Conversations have been the most dominant ways humans interact with one another over the past thousands of years. Suppose you are a tech person and regularly follow technology updates. In that case, you must observe a notable change in conversational abilities between humans and machines from the past three to five years. Highlights: Cognitive Conversations

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pragmatic-ai

Pragmatic AI in Action: Five Real-World Applications Changing the Game

It is nearly not viable to overlook the hype about Artificial Intelligence and its potential to impact enterprise performance. Apart from the optimism about AI potential, every industry enterprise integrates the technology to enhance in various ways. We are in search of the best use of the technology to sail within the chaotic marketplace. When

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