About Nuacem AI
At Nuacem, we thrive on helping you connect with your customers when, where, and how they desire. Using personalized and data-driven insights, businesses create the-game changing experiences that customers demand, and with Nuacem AI, you can too. We are the world’s first and only Cognitive Customer Engagement Cloud platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced Whitebox NLU Engine.
Job Summary
In this role, you will be leading technical design, development, and implementation of Nuacem AI’s conversational AI platform. You will coordinate with Lead backend and front-end developers, Lead NLP and Data Science Engineers, DevOps Engineers, Automation Test Leads and Architects, in a fast-moving, collaborative set up. Apply knowledge and expertise of deep learning technologies to improve our software prototypes and analytic models. In this role, you will also analyze the requirements and provide impact assessment for new features or bug fixes. You will perform low-level design and estimation and build and integrate complex software according to functional and technical design specifications
Responsibilities and Duties
- Taking responsibility and convert architecture & feature requirements into code.
- Should be a hands-on coder across full-stack development.
- Ability to architect scalable and performance-oriented solutions based on the requirements.
- Ensure that the latest technology standards and best practices are maintained across the organization.
- Develop the vision and road map of the organization’s technology strategy.
- Lead the architecture and execution of it.
- Identify new technology trends and keep an eye on the consumer’s evolving behavior in Conversational AI space.
- Work closely with Marketing, Business Development and Operations to define and deliver new products and enhancements.
- Lead strategic planning and prioritization exercise across different functions for IT projects, resulting in visible milestones and delivery timelines.
- Establish risk and governance processes. Ensure the safety and security of company data and user’s privacy information.
- Manage and optimize infrastructure assets to satisfy internal financial targets
- Develop, plan and control development and infrastructure related annual IT budget.
Required Experience and Qualifications
- 5+ years of experience in delivering scalable complex technical products, which includes working in fast-paced startup(s).
- Fin-Tech and/or AI / NLP domain experience would be highly appreciated, though not required.
- Strong adherence to best practices and experience in implementation strategies.
- Expertise in Python JavaScript and Node.js (Proficient with MEAN and MERN stack)
- Hands-on experience in Node.JS / Express.JS / Hapi.js / Koa.js (or any other Web Framework), NoSQL DBs and Relational Database (preferably MySQL / PostgreSQL)
- Ability to Architect Android and IOS applications
- Hands-on experience in Jest or other Javascript testing frameworks
- Strong understanding of systems using real-time interactions (web sockets, long-polling, server-sent events)
- Design and implementation of low-latency, high-availability, and performance applications.
- Implementation of security and data protection.
- Experience managing multiple services and modules with distributed and scalable systems.
- Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
- Development experience in Enterprise SaaS product.
- Experience working with clients to understand their requirements and implement optimal solutions
- Proactive outlook for ways to make the solution better
- Willingness to learn new technologies
- Loves to work in a startup environment, learns quickly and takes responsibility.
