Why Nuacem?

Why Nuacem?

We are an AI-powered Customer Communications Company with a passion for innovation

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Unravel the future of customer communications across the digital landscape of your business

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What We Offer

Nuacem AI
Artificial Intelligence Solutions

Nuacem VG
Voice and Video Gateway Capability

Nuacem SD
Solution Design and Development
AI Suite

Communication AI Suite

Enhancing Customer Experience, Empowering Customer Support

Enterprise-grade No-Code Natural Language Understanding (NLU) Platform to understand natural language and automate large-scale human conversations

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What we offer

Powerful Conversational Automation platform to build AI-powered Chatbots across digital channels

Augmented Human Intelligence platform for better customer-agent communication

Real-Time Conversations Monitoring and Moderation platform for Enterprise Contact Centers

Secure Cross-platform Instant Enterprise messaging platform for private peer-to-peer or group conversations

Conversational Hybrid IVR platform powered by enterprise-grade AI Voice Engine

Enterprise-grade Video API and Voice Gateway infrastructure for P2P Customer Support
Solutions
Solutions

Enhancing Customer Experience, Empowering Customer Support

Automate, broadcast, and manage customer conversations using your WhatsApp business profile.

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By Industries

Banking & Finance

Telecommunications

Retail & Ecommerce

Education

Healthcare

Travel & Hospitality

Insurance

Real Estate

By Channels

WhatsApp

Telegram

RCS Google Messaging

Facebook Messenger

Instagram
Resources
Resources

Real-world Insights, blogs and case studies to learn and adapt to your needs.

Our Insights

Blogs

Infographics

Use Cases

Case Studies
Company
Company

Nuacem AI is an AI-powered New Age Customer Engagement Management platform

Who we are

About Us

Leadership

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Infographic:

Difference between Chatbots and Conversational AI

Conversational AI vs Chatbot definitions can be confusing since they can mean different things to different people. However, there are key differences between the two terms. Understand the differences before determining which technology is appropriate for your customer service automation.