Real-Time Video & Voice You Can Build On
Video CX is Nuacem AI's WebRTC-based video API and voice gateway infrastructure - embed high-quality video, voice, screen sharing and real-time chat into your apps, websites, and systems. Flexible, secure, and ready to scale across every industry.
One Gateway For Video, Voice & Beyond.
WebRTC-grade real-time communication you can embed anywhere - flexible deployment modes, AI-powered insights, and clean third-party integration.
WebRTC Video API
Integrate high-quality audio and video into apps, sites, and systems with screen sharing, file sharing, and real-time chat built in.
P2P & Media Server (SFU)
Direct peer-to-peer calls for two or more users, or an SFU media server that distributes streams to large groups and webinars.
Emotion AI
Interpret facial expressions and subtle non-verbal cues during live conversations - removing the guesswork from online interactions.
Real-Time Analytics
Monitor call duration, quality, and participant engagement with detailed reports and dashboards to spot trends and improve.
3rd-Party Integration
A robust API and voice gateway that slots into your existing tools - reach a broader audience across platforms and devices.
AI Summaries & Captions
Auto-summarize key points in real time and provide instant captions and transcripts - making every meeting accessible and efficient.
A Complete Video Experience.
Group calls, screen sharing, recording, live transcription and AI-powered insights - everything your teams and customers need lives in one secure room.
- Customer concerned about claim continuity
- Agent confirmed existing claims are covered
- Comparison sheet shared on screen
Group Calls
Multi-party rooms for teams, webinars, and events.
Screen Sharing
Share a window, tab, or full screen in one tap.
Call Recording
Capture full sessions securely for review and audit.
Speaker Detection
Auto-highlight whoever's actively speaking.
Co-Browsing
Guide customers through pages together, in real time.
Whiteboard
Sketch, annotate, and brainstorm on a shared canvas.
Live Transcription
Real-time captions and searchable transcripts.
Sentiment Analysis
Emotion AI surfaces tone and engagement live.
More Meaningful, Intuitive Conversations.
Revolutionize live video communication with Video CX. Accurately interpret non-verbal cues and subtle facial expressions - eliminating guesswork and giving your teams a deeper understanding of emotions during every online conversation.
- Detect facial expressions and engagement in real time
- Surface tone shifts so agents can respond with empathy
- Turn sentiment into measurable CX insight
Run And Measure Every Call.
Monitor live rooms, review recordings, track quality and engagement, and manage integrations - all from a single secure dashboard. Click any module to explore.
Dashboard
Welcome back Arun Menon
Live Rooms
Recordings
Analytics
Call Quality
Integrations
Deploy The Way Your Business Works.
From fully managed cloud to on-premise control to embeddable APIs - choose the model that fits your security, latency, and scale needs.
SaaS
Launch video & voice with zero infrastructure - fully hosted, maintained, and updated by Nuacem AI.
- No setup or maintenance
- Web & mobile SDKs
- Global media routing
On-Premise
Run the video API and voice gateway on your own servers for full control over data and media.
- Complete data ownership
- Behind your firewall
- Compliance-ready
Video & Voice API
Embed real-time video, voice, and screen sharing directly into your apps with developer-ready APIs.
- Drop-in WebRTC
- P2P & SFU modes
- Built for scale
Want To Transform Your Business Communications?
Talk to our team about Video CX. We'll map a video & voice gateway solution to your deployment, latency, compliance, and scale needs.