Nuacem AI

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Your Foundation for Customer Engagement is Vital

We strive to put forward the most updated news and related information around the world. Our news and blog section embrace great messages,
event updates, press release, blog, and case- studies regarding customer engagement software and experience.

All
conversational-ai-in-telecom-industry
BLOG

Conversational AI - Next big Thing In Telecom Industry

Conversational AI in Telecom Industry powers the next generation of engaging customer service and delivers a seamless experience across all channels.

virtual-agents-to-super-agents-with-conversational-ai
BLOG

Conversational AI enables Virtual Agents to transform into Super Agents

Businesses are slowly switching to Conversational AI-powered automation to maintain adequate customer support and services. Conversational AI-powered automation like chatbots addresses the increasing trivial issues like order details, return or refund requests, shipping info, and tracking details raised by the customers.

automating-business-process
BLOG

Automating business processes with an AI Chatbot!

A chatbot otherwise known as conversational AI in a few contexts has become one of the most sought after technologies for businesses to improve their customer experience.

what-is-a-banking-chatbot
BLOG

What is a banking chatbot and why it is important?

The terms chatbots and AI have now become a part of our daily conversation. In this digital era, there is hardly an industry that does not know what chatbot is.

ai-virtual-agents
BLOG

Supercharging Contact Center Agents with Virtual Agents

Digital era has always amused us with its new innovative ideas and inventions. Digital India is a dream of every Indian and that dream has almost come true.

conversational-ai-for-nbfc
BLOG

CX Automation Using Conversational AI For NBFC's

In this growing competitive world, we always tend to be best among others. We want the system and work done to be perfect with no human errors.

conversational-ai-in-healthcare
BLOG

Making Patient Experience Better and Helping Healthcare have PSAT Patient Satisfaction Using Conversational AI

Industry insiders have predicted exponential growth in the Healthcare AI Market, which is expected to reach USD 45.2 Billion by 2026 from USD 4.9 Billion recorded in 2020.

dpa-vs-rpa
BLOG

Digital Process Automation(DPA) vs Robotic Process Automation (RPA)

Many Business organizations typically involve a lot of repetitive tasks. With automation technologies becoming mature and accessible plus due to the recent rise of pandemic there is an upward trend in digital transformation and process automation

ai-virtual-assistants
BLOG

Key Checks Before you Choose your Virtual Assistant

A virtual assistant takes care of tasks that are important in many areas of business. That could be both technical and also non technical aspects. Many organizations have been recruiting virtual assistants for many years.

cognitive-virtual-asistants
BLOG

To What Extent does a Virtual Assistant Exhibit Cognition?

Humans have long been fascinated by the concept of machine thinking and working like a human, at least intellectually.

ai-powered-enterprise-virtual-assistants
BLOG

Scale Your Business with AI-Powered Enterprise Virtual Assistants

Growth is desired by all businesses but in order to grow and upscale a business, a lot of resources are needed. Apart from the right business strategy, you need a lot of people to execute tasks.

chatbots-vs-cognitive-virtual-assistants
BLOG

Chatbots vs Intelligent Cognitive Virtual Assistants

In this age of digital transformation where businesses are moving to digitize and automate many operations, chatbots and various cognitive virtual assistants are being highly adopted.

conversational-ai-chatbot
BLOG

Chatbots Powered by Conversational AI for Enterprises

Chatbot space is diverse and there is a huge list of chatbots that are being used in various areas. Recently, Enterprise chatbots are picking up popularity and are the newest AI chatbot that is receiving wide attention.

importance-of-nlp-nlu
BLOG

Importance of NLP & NLU Across All Customer Service Channels

Natural Language Processing(NLP) and Natural Language Understanding(NLU), along with other technologies like big data analytics form the core part for providing great conversational experiences.

conversational-ai-for-customer-conversion
BLOG

Conversational AI for Hyper-Personalized Customer Conversion

Huge volumes of traffic coming to your site is good but is only useful when a high percentage of them actually convert and do what you want them to do.

conversational-ai-e-commerce
BLOG

Automate Customer Service with Conversational AI in E-Commerce

Thanks to the internet, the world is more connected than ever before and businesses can easily reach their customers through the network.

multilingual-voice-ai-assistants
BLOG

Multilingual Voice Assistants: The Future of Conversational Customer Engagement

As the internet is a global phenomenon and your current and potential customers are spread virtually the entire globe, localization is an important factor to consider.

cognitive-conversations
BLOG

Cognitive Conversations Leads The Latest Innovations In AI

Conversations have been the most dominant ways humans interact with one another over the past thousands of years.

pragmatic-ai
BLOG

Five Ways Pragmatic AI Is Being Used Today

It is nearly not viable to overlook the hype about Artificial Intelligence and its potential to impact enterprise performance.

sentiment-routing
BLOG

How Conversational AI Helps Sentiment Routing For Successful Customer Engagement

Every human being (customer) is a unique entity and their feelings too.

conversational-automation-is-the-future-of-customer-service
BLOG

Reasons Why Conversational Automation Is The Future Of Customer Service

Are you an enterprise offering customer service for your solutions?

augmented-intelligence
BLOG

Augmented Intelligence: The Right Mix Of Human Intelligence and AI

We are listening a lot about AI, that has become the need of the hour and some feel it to be relatively new tech.

conversational ai in banking
BLOG

Top 5 Conversational AI Trends And Their Impact On Enterprises

We live in an era of the fast-moving digital world, where every day, you are surprised by the latest technological trends in the market.

conversational ai in banking
BLOG

CSAT in Banking processes Using Conversational AI

Every bank offers similar products and services in the banking industry, whether it is a public/private sector, small/big, or local banks.

Cognitive Conversational AI
BLOG

Cognitive Conversational AI To Drive 360* Customer Engagement

It is an adage that hasn’t changed, and it is probably more real today than in old brick and mortar times.

Contact center Automation
BLOG

Conversational AI to Automate Your Contact Center

Currently, every enterprise focuses on providing exceptional customer service for their customers as customer expectations continue to increase and change, and hence they are spending vast amounts on contact centers.

Conversational AI Vs. Chatbots
BLOG

An expert system: Conversational AI Vs Chatbots

If I am not wrong, most of you will be very happy and excited after seeing this title. Yes, today, we are going to discuss Chatbots Vs. Conversational AI.

IGRS MEDHA SKOCH Summit Awards
NEWS

IGRS Medha Bags Order-Of-Merit Award at 66th SKOCH Summit Awards

We are happy to announce that our flagship Govt. project IGRS Medha Chatbot has won the prestigious Order-Of-Merit award at 66th SKOCH summit awards held at New Delhi 30th July 2020.

AI-powered Virtual Assistant for Enterprises
BLOG

AI-powered Virtual Assistant: An Economic Opportunity for Enterprises

The change is inevitable, and it provides immense opportunity for developing new & innovative things. Now, most individuals and enterprises are shifting from a touch user interface to the new age of voice commands (Intelligent digital and virtual assistants).

Botjet-Conversational AI Platform Market
NEWS

Botjet listed as one of the top five key players in the Conversational AI Market

Botjet, Conversational AI platform from Nuacem AI, has been listed as one of the top five key players in the Global Conversational AI Platform Market 2020-2025 by Market Info Reports & Industry Research Firms.

IGRS Smart Assistant Chatbot
NEWS

Nuacem launches Medha, IGRS Smart Assistant Chatbot in Telangana 2020 Year of AI

We commenced our new year 2020 with great accomplishment. Nuacem’s IGRS Smart Assistant Chatbot, Medha developed in partnership with the Stamps & Registration Dept.

Conversational AI in UX
BLOG

Conversational AI Reduces Friction In The User Experience

These days’ enterprises started to realize the importance of the user experience, and now it became a boardroom conversation.

Conversational AI in Ecommerce
BLOG

The Advancements of Conversational AI in Ecommerce Industry

It is an era of digital technology; every day, we are encountering the most exciting technological shifts across the globe and nation that we have ever seen.

Voice Powered Automation
BLOG

Voice Powered Automation At Your Workplace

Voice interaction started before we started to communicate in the form of writing. Humans started existing and much longer than the voice was and is still the prime mode of communication.

Conversational IVR
BLOG

How is Conversational IVR Helping to Automate the Contact Center?

Enterprises are grabbing every single opportunity in exploring proficient methods to deliver a promising customer service experience.

Conversational AI in Fast-Moving Consumer Goods
BLOG

Conversational AI in Fast-Moving Consumer Goods (FMCG)

The digitalization that occurred in the last few decades has disrupted every phase of our lives. You cannot deny the fact that, along with our lives, digitalization has rapidly transformed the way business does.

Conversational Automation
BLOG

How can Conversational Automation help your employee become Productive?

An employee is one of the key assets of the enterprise. The productivity of employees is directly proportional to enterprise success.

ITSM delivery using Conversational Automation
BLOG

Reinventing ITSM delivery through Conversational Automation

In the world, most of the countries & cities are rapidly moving towards urbanization because of the latest technological advancements. Urbanization made the life of every individual very busy & intricate.

Conversational AI for Human Resource
BLOG

Impact of Conversational AI on Human Resource Management

Conversational AI is transforming every facade of modern society, and it is changing how individuals loom their workplace experiences.

Conversational AI in Healthcare
BLOG

Conversational AI in Healthcare Improves Patient Engagement and Efficacy

Conversational AI is offering many conveniences across various industries, and the healthcare sector is one that is much gained from it.

Conversational AI for Insurance
BLOG

Conversational AI for Insurance
Industry

As every industry is moving towards digitalization, the expectations of customers are increasing, and it is becoming very much tricky for the insurance companies to match with them.

Omnichannel AI
BLOG

Easy Ways you can Turn Omnichannel AI into Success

OmnichannelAI can be described as a platform where customers can access their data through one seamless channel. Let us consider, you want to buy a pair of shoes or a new jacket. Now if you search on google it will give you various options.

Voice-Based Conversational AI
BLOG

How can Voice-Based Conversational AI Help you Improve your Business?

Business is a complex entity. You exactly need to know about the components on which business actually works. Business is built upon the strong foundation of internal elements, external elements, operational structure, and intangible things.

Conversational AI for Customer Engagement
BLOG

How is Customer Engagement Going to Change your Business?

To run any business you should know more about customers. In today's date technology has grown in all dimensions. Let us go 10 years back we had to carry money, card, and several other things, but now you can pay online and just need to carry your cell phone.

Conversational AI for Business
BLOG

How can Conversational Experience Help you Improve your Business?

Conversational Artificial Intelligence is the latest trend of technology that is used in various companies. Every company uses AI but we invest in AI in order to get something from it. So here are some key tips to use AI to improve your business.

Future of Conversational AI
BLOG

Why will Conversational AI be More Popular in the Future?

Today we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm.

Conversational AI for Real Estate
BLOG

How Conversational AI is Transforming Real Estate Business?

Artificial Intelligence reveals a vital role in the development process of conversational AI. With the advent of the digital platform, it’s time to revamp your business for the best customer engagement through the conversational AI.

Conversational AI for supply chain
BLOG

AI Redefining your Manufacturing and Supply Chain Management

As far as emerging technologies are concerned, conversational AI is transforming the global customer experience. We are in the 4th business revolution, and traditional manufacturing and supply chain management has endured a complete digital makeover.

Conversational AI for finance and banking
BLOG

The Game Changer of Banking & Financial Services

With the rise of the digital era, chatbots have launched innovative ways for banking and financial services to interact with the customers. Chatbots for banks can hold natural interaction with your customers and respond to convoluted queries related to the banking transaction with the help of conversational AI.

Conversational AI platform
BLOG

Redefine your Conversational AI for the Best Customer Engagement

Innovation in conversational AI, fused with the propagation of messaging apps, are fuelling the progress of chatbots. Humans are inherently able to talk and connect in natural language. However, we weren’t born with panels to swipe or keyboards to key in text.

conversational-ai-in-telecom-industry
BLOG

Conversational AI - Next big Thing In Telecom Industry

Conversational AI in Telecom Industry powers the next generation of engaging customer service and delivers a seamless experience across all channels.

virtual-agents-to-super-agents-with-conversational-ai
BLOG

Conversational AI enables Virtual Agents to transform into Super Agents

Businesses are slowly switching to Conversational AI-powered automation to maintain adequate customer support and services. Conversational AI-powered automation like chatbots addresses the increasing trivial issues like order details, return or refund requests, shipping info, and tracking details raised by the customers.

automating-business-process
BLOG

Automating business processes with an AI Chatbot!

A chatbot otherwise known as conversational AI in a few contexts has become one of the most sought after technologies for businesses to improve their customer experience.

what-is-a-banking-chatbot
BLOG

What is a banking chatbot and why it is important?

The terms chatbots and AI have now become a part of our daily conversation. In this digital era, there is hardly an industry that does not know what chatbot is.

ai-virtual-agents
BLOG

Supercharging Contact Center Agents with Virtual Agents

Digital era has always amused us with its new innovative ideas and inventions. Digital India is a dream of every Indian and that dream has almost come true.

conversational-ai-for-nbfc
BLOG

CX Automation Using Conversational AI For NBFC's

In this growing competitive world, we always tend to be best among others. We want the system and work done to be perfect with no human errors.

conversational-ai-in-healthcare
BLOG

Making Patient Experience Better and Helping Healthcare have PSAT Patient Satisfaction Using Conversational AI

Industry insiders have predicted exponential growth in the Healthcare AI Market, which is expected to reach USD 45.2 Billion by 2026 from USD 4.9 Billion recorded in 2020.

dpa-vs-rpa
BLOG

Digital Process Automation(DPA) vs Robotic Process Automation (RPA)

Many Business organizations typically involve a lot of repetitive tasks. With automation technologies becoming mature and accessible plus due to the recent rise of pandemic there is an upward trend in digital transformation and process automation

cognitive-virtual-asistants
BLOG

To What Extent does a Virtual Assistant Exhibit Cognition?

Humans have long been fascinated by the concept of machine thinking and working like a human, at least intellectually.

ai-powered-enterprise-virtual-assistants
BLOG

Scale Your Business with AI-Powered Enterprise Virtual Assistants

Growth is desired by all businesses but in order to grow and upscale a business, a lot of resources are needed. Apart from the right business strategy, you need a lot of people to execute tasks.

ai-virtual-assistants
BLOG

Key Checks Before you Choose your Virtual Assistant

A virtual assistant takes care of tasks that are important in many areas of business. That could be both technical and also non technical aspects. Many organizations have been recruiting virtual assistants for many years.

chatbots-vs-cognitive-virtual-assistants
BLOG

Chatbots vs Intelligent Cognitive Virtual Assistants

In this age of digital transformation where businesses are moving to digitize and automate many operations, chatbots and various cognitive virtual assistants are being highly adopted.

conversational-ai-chatbot
BLOG

Chatbots Powered by Conversational AI for Enterprises

Chatbot space is diverse and there is a huge list of chatbots that are being used in various areas. Recently, Enterprise chatbots are picking up popularity and are the newest AI chatbot that is receiving wide attention.

importance-of-nlp-nlu
BLOG

Importance of NLP & NLU Across All Customer Service Channels

Natural Language Processing(NLP) and Natural Language Understanding(NLU), along with other technologies like big data analytics form the core part for providing great conversational experiences.

conversational-ai-for-customer-conversion
BLOG

Conversational AI for Hyper-Personalized Customer Conversion

Huge volumes of traffic coming to your site is good but is only useful when a high percentage of them actually convert and do what you want them to do.

conversational-ai-e-commerce
BLOG

Automate Customer Service with Conversational AI in E-Commerce

Thanks to the internet, the world is more connected than ever before and businesses can easily reach their customers through the network.

multilingual-voice-ai-assistants
BLOG

Multilingual Voice Assistants: The Future of Conversational Customer Engagement

As the internet is a global phenomenon and your current and potential customers are spread virtually the entire globe, localization is an important factor to consider.

cognitive-conversations
BLOG

Cognitive Conversations Leads The Latest Innovations In AI

Conversations have been the most dominant ways humans interact with one another over the past thousands of years.

pragmatic-ai
BLOG

Five Ways Pragmatic AI Is Being Used Today

It is nearly not viable to overlook the hype about Artificial Intelligence and its potential to impact enterprise performance.

sentiment-routing
BLOG

How Conversational AI Helps Sentiment Routing For Successful Customer Engagement

Every human being (customer) is a unique entity and their feelings too.

conversational-automation-is-the-future-of-customer-service
BLOG

Reasons Why Conversational Automation Is The Future Of Customer Service

Are you an enterprise offering customer service for your solutions?

augmented-intelligence
BLOG

Augmented Intelligence: The Right Mix Of Human Intelligence and AI

We are listening a lot about AI, that has become the need of the hour and some feel it to be relatively new tech.

Top 5 Conversational AI Trends And Their Impact On Enterprises
BLOG

Top 5 Conversational AI Trends And Their Impact On Enterprises

We live in an era of the fast-moving digital world, where every day, you are surprised by the latest technological trends in the market.

Top 5 Conversational AI Trends And Their Impact On Enterprises
BLOG

CSAT in Banking processes Using Conversational AI

Every bank offers similar products and services in the banking industry, whether it is a public/private sector, small/big, or local banks.

Cognitive Conversational AI
BLOG

Cognitive Conversational AI To Drive 360* Customer Engagement

It is an adage that hasn’t changed, and it is probably more real today than in old brick and mortar times.

Contact center Automation
BLOG

Conversational AI to Automate Your Contact Center

Currently, every enterprise focuses on providing exceptional customer service for their customers as customer expectations continue to increase and change, and hence they are spending vast amounts on contact centers.

Conversational AI Vs. Chatbots
BLOG

An expert system: Conversational AI Vs Chatbots

If I am not wrong, most of you will be very happy and excited after seeing this title. Yes, today, we are going to discuss Chatbots Vs. Conversational AI.

AI-powered Virtual Assistant for Enterprises
BLOG

AI-powered Virtual Assistant: An Economic Opportunity for Enterprises

The change is inevitable, and it provides immense opportunity for developing new & innovative things. Now, most individuals and enterprises are shifting from a touch user interface to the new age of voice commands (Intelligent digital and virtual assistants).

Conversational AI in UX
BLOG

Conversational AI Reduces Friction In The User Experience

These days’ enterprises started to realize the importance of the user experience, and now it became a boardroom conversation.

Conversational AI in Ecommerce
BLOG

The Advancements of Conversational AI in Ecommerce Industry

It is an era of digital technology; every day, we are encountering the most exciting technological shifts across the globe and nation that we have ever seen.

Voice Powered Automation
BLOG

Voice Powered Automation At Your Workplace

Voice interaction started before we started to communicate in the form of writing. Humans started existing and much longer than the voice was and is still the prime mode of communication.

Conversational IVR
BLOG

How is Conversational IVR Helping to Automate the Contact Center?

Enterprises are grabbing every single opportunity in exploring proficient methods to deliver a promising customer service experience.

Conversational AI in Fast-Moving Consumer Goods
BLOG

Conversational AI in Fast-Moving Consumer Goods (FMCG)

The digitalization that occurred in the last few decades has disrupted every phase of our lives. You cannot deny the fact that, along with our lives, digitalization has rapidly transformed the way business does.

Conversational Automation
BLOG

How can Conversational Automation help your employee become Productive?

An employee is one of the key assets of the enterprise. The productivity of employees is directly proportional to enterprise success.

ITSM delivery using Conversational Automation
BLOG

Reinventing ITSM delivery through Conversational Automation

In the world, most of the countries & cities are rapidly moving towards urbanization because of the latest technological advancements. Urbanization made the life of every individual very busy & intricate.

Conversational AI for Human Resource
BLOG

Impact of Conversational AI on Human Resource Management

Conversational AI is transforming every facade of modern society, and it is changing how individuals loom their workplace experiences.

Conversational AI in Healthcare
BLOG

Conversational AI in Healthcare Improves Patient Engagement and Efficacy

Conversational AI is offering many conveniences across various industries, and the healthcare sector is one that is much gained from it.

Conversational AI for Insurance
BLOG

Conversational AI for Insurance
Industry

As every industry is moving towards digitalization, the expectations of customers are increasing, and it is becoming very much tricky for the insurance companies to match with them.

Omnichannel AI
BLOG

Easy Ways you can Turn Omnichannel AI into Success

OmnichannelAI can be described as a platform where customers can access their data through one seamless channel. Let us consider, you want to buy a pair of shoes or a new jacket. Now if you search on google it will give you various options.

Voice-Based Conversational AI
BLOG

How can Voice-Based Conversational AI Help you Improve your Business?

Business is a complex entity. You exactly need to know about the components on which business actually works. Business is built upon the strong foundation of internal elements, external elements, operational structure, and intangible things.

Conversational AI for Customer Engagement
BLOG

How is Customer Engagement Going to Change your Business?

To run any business you should know more about customers. In today's date technology has grown in all dimensions. Let us go 10 years back we had to carry money, card, and several other things, but now you can pay online and just need to carry your cell phone.

Conversational AI for Business
BLOG

How can Conversational Experience Help you Improve your Business?

Conversational Artificial Intelligence is the latest trend of technology that is used in various companies. Every company uses AI but we invest in AI in order to get something from it. So here are some key tips to use AI to improve your business.

Future of Conversational AI
BLOG

Why will Conversational AI be More Popular in the Future?

Today we are surrounded by technology and gadgets. Our day starts with snoozing or if not lazy then turning off the alarm.

Conversational AI for Real Estate
BLOG

How Conversational AI is Transforming Real Estate Business?

Artificial Intelligence reveals a vital role in the development process of conversational AI. With the advent of the digital platform, it’s time to revamp your business for the best customer engagement through the conversational AI.

Conversational AI for supply chain
BLOG

AI Redefining your Manufacturing and Supply Chain Management

As far as emerging technologies are concerned, conversational AI is transforming the global customer experience. We are in the 4th business revolution, and traditional manufacturing and supply chain management has endured a complete digital makeover.

Conversational AI for finance and banking
BLOG

The Game Changer of Banking & Financial Services

With the rise of the digital era, chatbots have launched innovative ways for banking and financial services to interact with the customers. Chatbots for banks can hold natural interaction with your customers and respond to convoluted queries related to the banking transaction with the help of conversational AI.

Conversational AI platform
BLOG

Redefine your Conversational AI for the Best Customer Engagement

Innovation in conversational AI, fused with the propagation of messaging apps, are fuelling the progress of chatbots. Humans are inherently able to talk and connect in natural language. However, we weren’t born with panels to swipe or keyboards to key in text.

How can we help you to achieve YOUR objectives?

Talk to us now!